You deserve a medal Eulalia for being able to use Windows 10, from all accounts that I hear it seems to defy all attempts to do anything with. Yes I think that if GIFs are created with, say Windows 8, then all operating systems prior to that can't save them, and so on. Oh well, I suppose that it's back to my parchment and quill pen . .
lornaz
I know nothing about computing.
But I am writing to you to say that whatever your operating system, it has nothing to do with your problem.
My computer has Windows XP, that's right, Windows XP.
I won, (I do not buy computer, I live fine without them, my friends is to insist that I have), that computer in October, it came with a Windows 7, of course I have not used.
In November, I returned the computer because it was taking up space on my desk.
A week later, my friend went back with him.
He had managed to install a Windows XP, he said he had to seek "codecs" and other things I do not remember the name, to make the computer work.
Conclusion: the computer works perfectly with fast, does everything I need, (search songs, video clips, photos in all formats, among other things).
So your problem is not your computer.
Top Cat